{"id":94,"date":"2015-08-21T08:46:59","date_gmt":"2015-08-21T07:46:59","guid":{"rendered":"http:\/\/www.esprit-entente.ch\/?page_id=94"},"modified":"2015-08-31T22:54:22","modified_gmt":"2015-08-31T21:54:22","slug":"personne-de-confiance-externe","status":"publish","type":"page","link":"https:\/\/www.esprit-entente.ch\/en\/psychosocial-risks-in-the-workplace\/external-neutral-person\/","title":{"rendered":"Provision of an external person (hotline, e-mails and confidential interviews)"},"content":{"rendered":"<p>The role of the person external resource is to offer employees a listening space confidential, external to the company, including a neutral assessment of the situation.<br \/>\nIn often-difficult situations, the prospect of being able to appeal to an external and confidential instance offers a flexible and fast alternative internal mechanism. Contact external is an effective way to prevent, defuse, or overcome a conflict situation or encountered difficulty. It allows avoiding that the situation worsens and generates a human and\/or financial cost often high.<\/p>\n<p>Furthermore, the possibility for employees to be able to appeal to people outside the company reassures and is inherently even a measure of prevention.<\/p>","protected":false},"excerpt":{"rendered":"<p>The role of the person external resource is to offer employees a listening space confidential, external to the company, including a neutral assessment of the situation. In often-difficult situations, the prospect of being able to appeal to an external and confidential instance offers a flexible and fast alternative internal mechanism. Contact external is an effective [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":43,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_mi_skip_tracking":false},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"A Gen\u00e8ve, coaching, m\u00e9diation et conseil juridique pour les entreprises, associations, ONG et les particuliers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.esprit-entente.ch\/en\/psychosocial-risks-in-the-workplace\/external-neutral-person\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Provision of an external person (hotline, e-mails and confidential interviews) - 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