Strengthen its effectiveness in the management of conflicts with the TKI

The Thomas Killman Conflict Mode Instrument (TKI) is a simple and effective tool that allows to become aware of the own modes of conflict management with the aim of adapting them to the result to be achieved.

Our workshop, based on the TKI, identifies and takes into account the types of conflict behaviours in order to enable anyone to enhance his/her effectiveness in the management of disputes in a constructive manner.

The workshop focuses on several areas :

  • the dynamic of the conflict;
  • the cycle Attitude / Behavior;
  • TKI: your approach to conflict / the other possible approaches;
  • mastering conflicts: choose an approach;
  • exercises and role-plays.